Praktische Informationen
Practical Info
Anreise zum BFM - Kongressdinner 17. Oktober 19:30 Uhr
Vom Palexpo aus erreichen Sie das Bâtiment des Forces Motrices (BFM) am besten mit der Buslinie 5 von der Haltestelle "Grand Saconnex Palexpo" bis zur Haltestelle "Genève, Bel-Air".
Wenn Sie aus dem Bus aussteigen, gehen Sie etwa 8 Minuten bis zum BFM.
Die folgenden Genfer Busse bringen Sie ebenfalls zum BFM:
- Linien 2, 3, 5, 7, 10, 19, 20 (an der Haltestelle "Bel-Air" aussteigen), dann 8 Minuten Fußweg.
- Linien 1, 14, 15, 17, 18 (bis zur Haltestelle "Stand"), dann 4 Minuten Fußweg.
Weitere Informationen finden Sie auf der Website der öffentlichen Verkehrsmittel in Genf: https://www.tpg.ch/fr/lignes
Kongress-App
Unsere Kongress-App steht nun zum Download und zur weiteren Verwendung zur Verfügung. Mit der App hast du die Gelegenheit, dir dein eigenes persönliches Programm zusammenzustellen, ein Netzwerk mit anderen TeilnehmerInnen aufzubauen sowie interaktiver an bestimmten Sitzungen teilzunehmen. Darüber hinaus bietet die App zahlreiche weitere Möglichkeiten.
Um die App zu nutzen, bitte zuerst hier anmelden, danach die App auf dein(e) Geräte herunterladen oder in der Web-Anwendung auf deinem Computer einloggen. Bitte beachten, dass eine E-Mail-Adresse nur einmal benutzt werden kann und dass jede/r TeilnehmerIn, der/die sich anmelden möchte, eine andere Mailadresse benutzen muss.
Falls du dich durch die Teilnahme am Global Scrub Choir oder Karaoke bereits registriert hast, musst du dich nicht erneut anmelden, und du kannst die App herunterladen oder dich in der Web-Anwendung unter Verwendung derselben Mailadresse einloggen. Falls du dich nicht mehr an dein Passwort erinnern kannst, nutze die Option „Forgot Password“.
Dieses Video informiert dich darüber, welche Möglichkeiten die App bietet: https://youtu.be/HKRapEfloms
Einige der Möglichkeiten mit besonderem Unterhaltungswert besteht darin, Fotos zu teilen. Wir möchten, dass du damit bereits zu Beginn deiner Reise zum Kongress anfängst und dabei ein besonderes Augenmerk auf die zahlreichen Beschäftigten im öffentlichen Dienst hast, die du unterwegs triffst und kennenlernst. Vielleicht entdeckst du eines deiner Fotos auf einem der großen Bildschirme wieder, die überall im Palexpo Kongresszentrum vorhanden sind.Wir hoffen, dass du die App umfassend einsetzen und nützlich finden wirst.
Venue for congress and related meetings
All meetings will take place at Palexpo Convention Centre:
Palexpo
30 Route François-Peyrot
1218 Le Grand-Saconnex
Geneva
Switzerland
Arrival at Geneva airport
After collecting your baggage, remember to first take your free Geneva bus ticket before leaving the baggage claim area (see below). If you have problems claiming your baggage, the customer service area is inside the baggage claim area, so it is better not to exit before all baggage claims are dealt with.
There will be PSI staff members with a PSI banner and T-Shirt in the Arrivals area, after you have exited the baggage claim area from Saturday 28th until Monday 30th October. You can also change and withdraw money in the Arrivals area. Note that you can find information on flight arrivals and departures, and other useful airport information at www.gva.ch
öffentlicher Verkehr
Anyone staying in approved accommodation in Geneva is entitled to free public transport.
You will receive a free digital version of the “Geneva Transport Card” which you can use for the duration of your stay.
The card is personal and non-transferable and grants you free access to Geneva’s public transport network UNIRESO: buses (TPG), trains (CFF), and boats (Mouettes genevoises).
Three days prior to your arrival, you will receive a link by email enabling you to get your Geneva Transport Card on your smartphone. You will then be able to use it to reach your accommodation from the airport. You can also use it for daily travel to the Convention center and for all public transport around Geneva.
You can download the Geneva public transport app from the app store for free here. It provides timetables and itineraries. It also provides a means of payment for public transport for those who need it.
For more information, check the timetables on the Geneva public transport website: https://www.tpg.ch/fr/lignes
Getting to Palexpo
Palexpo is a ten-minute walk from the airport and its railway station.
The following buses from Geneva and its surroundings connect to Palexpo:
- Line 5 – “Palexpo” stop
- Line 10 – “Airport” stop
- Line 23 – “Palexpo-Halle 7” stop
- Line 28 – “Airport” stop
- Line 50 – “Palexpo-Halle 7” stop
- Line 54 – “Palexpo-Halle 7” stop
- Line 56 – “Airport” stop
- Line 57 – “Airport” stop
- Line 59 – “Palexpo” stop
- Line 66 – “Palexpo-Halle 7” stop
For more information, check the timetables on the Geneva public transport website: https://www.tpg.ch/fr/lignes
For those with mobility issues or who prefer to take public transport, you can take Bus n°5, direction “Thônex-Vallard”, getting off at the second stop "Palexpo" (3 minutes). The Bus n°5 runs every 10 minutes approx.
Car park
Palexpo has a car park for visitors (P12). It can house 1500 vehicles and has spaces for people with reduced mobility.
If you come by electric car, there are four quick charging stations (20kW) installed on level -1 of the P12.
Car Park rates:
Short term parking:
Up to 30 minutes Free (mandatory checkout)
1 hour CHF2.00
2 hours CHF4.00
3 hours CHF6.00
+ CH2.00 per hour up to 8 hours
8 to 24 hours CHF20.00
Each hour started is payable in full.
Long-term parking:
1 day CH20
2 days CH60
3 days CH100
4 days CH140
5 days CH180
etc (CH40 per day)
For more details, including maps, check this link:
https://palexpo.ch/en/access/
Water
Tap water in Geneva and neighbouring France is perfectly safe to drink. We discourage the purchase of water in plastic bottles. A quality reusable water bottle from the Geneva public water distribution services is included for all participants with refill points around the Congress venue.
Internet
High speed internet access is available throughout the convention centre.
Lunches and refreshment services
There will be no formal coffee/tea breaks during Congress or most of the pre-meetings. During Congress, tea, coffee and water will be available free throughout the day for all participants in the foyer of the Congress plenary hall. Additional refreshments and snacks will be available for purchase outside the meeting rooms.
Delegates who have pre-booked and paid for their meals will be able to either sit down for a buffet meal or pick up a lunchbox on presentation of the QR code on the back of their Congress badge.
If you have not pre-booked lunches for Congress, below is a non-exhaustive list of places within walking distance of the Conference Centre where you can eat or purchase food :
- Palexpo cafeteria
- Airport restaurants (approx. 20mn walk)
- Small supermarkets (approx. 10mn walk)
Area for prayer and meditation
This is situated at the rear of the foyer outside of the Congress plenary hall in office/room 0 and will be clearly marked.
Information desk
Please contact the information desk in the reception area if you need assistance during Congress with:
• Meeting rooms
• First aid
• Telephone access
• Any other services
You can also contact your regional or sub-regional secretary.
Geneva Tourism will also provide information and brochures in the reception area during the Congress.
Health and safety
The Convention Centre has security services including firefighters and health personnel. Please contact a member of staff in case of difficulties.
Outside of Congress hours, in case of general health needs, contact Geneva University Hospital (HUG). Tel +41 22 372 33 11. http://www.hug-ge.ch/ (site in French and English). Use the emergency numbers below in case of more urgent needs.
Outside conference centre
We remind you that personal health insurance is strongly recommended. If you don’t have insurance, you will be required to pay for health services.
All hotels also have a doctor on call, in case of emergency.
Emergency numbers
In Geneva
- Emergency calls across Europe 112
- Police 117
- Ambulance 144
- Fire service 118
In France
- Emergency calls across Europe 112
- Police 17
- Ambulance 15
- Fire service 18
Phones
The country code for Switzerland is 41, the city code is 22. When you are in Geneva, to call a Swiss number: omit the country code and just add a “0” before 22. To call a Geneva mobile: omit the country code and replace by 79.
Elektrizitätsversorgung
Palexpo is equipped with Swiss sockets and current is 220V. Participants are advised to use an adapter for personal equipment.

Bank services and currency
You will soon realise that Geneva is one of the most expensive cities in the world. The currency is the Swiss franc (CHF) and 1CHF is approximately equivalent to 1€ or 1US$. As an example of prices, a small coffee will cost around 3.30CHF.
There is one cash machine outside the Palexpo building. You can find further ATMs in downtown Geneva, close to most banks and post offices. You may be charged up to 10CHF for transactions with a foreign card.
If you need to exchange currencies, you get better rates at currency trading shops than at banks.
Smoking regulations
Smoking - including e-cigarettes - is strictly prohibited in the Convention centre and in most public spaces in Geneva. Smoking is permitted in outside designated areas.
Shopping hours
Most shops in Geneva close at 7pm. Only a small number of supermarkets and tourist shops are open on Sundays.
Languages in Geneva
French is the common language in Geneva; English can also be used.
Tipping
Tipping is not obligatory, as a service charge is included in the bill at restaurants. Additional small tips are appreciated. Also, tips for your hotel cleaning staff are appreciated.
Safety in Geneva
In general, Geneva is a safe city. However, watch out for pickpockets, including on buses and trams, and do not leave your luggage unattended.
If you are a victim of a crime, contact your regional secretary or a member of PSI staff who will help you to call the police.
Weather
Making PSI Congress a space free from violence and harassment
Preamble and statement of principles
Solidarity is the foundation of our movement. Any conduct which undermines that solidarity undermines the dignity of our comrades and our unity of purpose. Violence and harassment contradict the values of equality and justice that we seek.
PSI is committed to respecting the dignity and integrity of each person. We condemn any form of violence and harassment, including actions and behaviour based on gender, race, ethnicity, caste or national origin, immigration status, colour, religion, political belief, age, sexual orientation, gender identity or expression or sex characteristics, appearance, social condition or economic background, education or profession, or family status. We recognise that these identities and characteristics may be intersectional.
Policy
This policy aims to foster a safe environment, prevent unacceptable acts and behaviour, and establish a process to respond to incidents of violence and harassment.
We expect officers, executive board members, delegates, observers, guests, staff, their companions, Palexpo staff, contracted suppliers and service providers participating in all Congress-related events and activities to respect these standards of behaviour, including online and on social media.
What is violence and harassment?
This policy is informed by the International Labour Organisation Convention 190 and Recommendation 206, which define violence and harassment as “a range of unacceptable behaviours and practices, or threats thereof, whether a single occurrence or repeated, that aims at, result in, or are likely to result in physical, psychological, sexual, or economic harm, and includes gender-based violence and harassment”. Gender-based violence and harassment is directed at persons because of their sex or gender or affects persons of a particular sex or gender disproportionately and includes sexual harassment.
Prevention
PSI will provide each Congress participant with this policy and post it in Congress venues. The policy will also be provided to Palexpo staff, contracted suppliers and service providers. The statement of principles (above) will be read aloud at the opening of Congress. PSI strongly encourages Congress participants to embrace this policy and take responsibility for promoting and maintaining an environment free of violence and harassment.
Complaint process
- Any Congress participant may make a complaint in confidence by speaking to a designated Congress ombudsperson, emailing VHC@world-psi.org, calling the 24-hour WhatsApp emergency line +33 617462560, or submitting a written, sealed letter to the on-site Congress office marked “Attention: VHC”. Anonymous complaints cannot be considered.
- Complaints should include the facts of the incident(s), including the complainant’s name and contact information, the respondent’s name, the date(s), time(s), and location(s) of the alleged incidents, and the names of any witnesses.
- Complaints will be referred to an ad hoc investigation committee (the VCH committee) of five persons appointed by the Standing Orders Committee (SOC). Members of the VCH committee will be disinterested persons with no prior knowledge of the alleged incident(s) or relationship with the complainant(s) or respondent(s).
- The VCH committee will investigate the complaint, observing the principles of confidentiality, due process and natural justice, procedural transparency, the protection of whistleblowers, including complainants and witnesses, timely resolution, and the safety and psychosocial well-being of those involved. The committee will take steps to prevent the re-victimisation of complainants.
- The VCH may recommend to the SOC, or the SOC may initiate appropriate interim precautionary or mitigating measures to ensure a safe environment.
- Both the complainant(s) and the respondent(s) may designate an advocate for support and to make representations to the VHC.
- The VHC will make recommendations to resolve the complaint to the SOC.
- The SOC will determine the appropriate remedies or sanctions, including a verbal or written reprimand, an immediate suspension from participation in Congress, prohibition of participation in future PSI activities, and other measures.
- Depending on the gravity of the complaint and the parties' attitudes, the SOC may facilitate proportionate remedial education and prevention measures.
- In the case of unacceptable conduct by a Palexpo employee, a contracted supplier or service provider, the PSI Secretariat will assist the SOC to pursue appropriate remedies.
- If appropriate, alleged criminal acts may be referred to the proper authorities. PSI will offer the complainant(s) legal support in such cases.
- Complainants and witnesses will be protected from retaliation.
- The resolution determined by the SOC is considered binding and final.